Across OECD countries, in 2015 only 20% of SMEs engaged in sales through e-commerce, against 40% of large firms.
Many SMEs are lagging behind the digital transition. Most of them ignore the potential benefits in productivity and competitiveness, cannot clearly identify their needs, or do not have enough capabilities or financial resources to access and effectively use digital instruments. The SME digital gap slows productivity growth and widens inequalities among people, firms and locations.
The SME digital gap slows productivity growth and widens inequalities among people, firms and locations. Ultimately, being that SMEs are the bulk of many national economies, a massive adoption of digital technologies by them will generate a historical shift of aggregate productivity and well-being in countries, regions and communities. However, to enable SMEs to catch up, investments in skills, organisational change, process innovation, new systems and business models are needed.
In this context, the OECD put in place the OECD Digital for SMEs Global Initiative (D4SME) which intends to promote knowledge sharing and learning on how different types of SMEs can seize the benefits of digitalisation, and on the role of governments, regulators, business sectors and other institutions in supporting SME digitalisation. It will do so by promoting dialogue on key thematic areas of relevance for SME digitalisation, including (1) enabling framework conditions, (2) firm-level triggers, new digital technologies and applications, and (3) digitally-driven transformations in supply chains and business models.
Read more http://www.oecd.org/going-digital/sme/